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Try our new Skin Weft Extensions
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Refunds
We allow refunds on items with 10% restocking fee. No refund on shipping charge, no exceptions please. All items for exchange or refund must be received with 14 days after shipping. If the item is returned after the 14 days, it will be sent back to the customer. We will evalute the merchandise to make sure it has not been worn or used. ITEM MUST BE SENT BACK IN ITS ORIGINAL CONDITION.
We would love to have your business, but take your time and evaluate before placing your orders. You can even email us with questions if you're not sure about something. We will get the right answers for you.
Returns & exchanges
Items for exchange must be sent back in ORIGINAL condition within 14 days after delivery. Customers must email us within 2 days after receiving an exchangable merchandise to return for exchange.
Exchange Instruction:
1) To make an exchange, you must receive a Return Item number( RIN) by email. Items without a Return Item Number will be sent back. Email us at info@hairesthetic.com and request an exchange. Please provide your order number when you email. It's located on your invoice.
2) After receiving the RIN, send us all the tags, bags, and a copy of the invoice or just write your order number on any sheet of paper with your name and address. Write the RIN number on the invoice and send it in along with the merchandise
3) Take the package to the nearest UPS or Post Office. Customers are responsible for paying the postage to send it back.
Mail to:
Hair Esthetics
2390 Crenshaw Blvd #135
Torrance, CA 90501
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